Terms and Conditions

The Brand Lab, LLC (dba Go, Linus!) website and the Hey ZORP application (the “Site”) are comprised of various web pages operated by Brand Lab, LLC, which can include 3rd party sites to manage Brand Lab, LLC communities. Our products or services are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of our products or services constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

Privacy

Your use of our website is subject to our Privacy Policy, set out below. Please review the Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting our website or sending emails to Brand Lab, LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Brand Lab, LLC is not responsible for third party access to your account that results from theft or misappropriation of your account. Brand Lab, LLC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

Brand Lab, LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use our site only with permission of a parent or guardian.

Cancellation/Refund Policy

Please refer to our cancellation/refund policy for updated terms regarding cancellations and refunds.

Links to Third Party Sites/Third Party Services

Our site may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Brand Lab, LLC and Brand Lab, LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.

Brand Lab, LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Brand Lab, LLC of the site or any association with its operators.

Certain services made available via our site are delivered by third party sites and organizations. By using any product, service or functionality originating from our domains, you hereby acknowledge and consent that Brand Lab, LLC may share such information and data with any third party with whom Brand Lab, LLC has a contractual relationship to provide the requested product, service or functionality on behalf of our users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use our products or services strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Brand Lab, LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site.

You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Brand Lab, LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site.

Brand Lab, LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Brand Lab, LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content.

Your Content

You retain ownership of the brand information, documents, media, and other materials you upload to the Site (“Your Content”). You grant Brand Lab, LLC a limited license to store, process, and transmit Your Content solely for the purpose of operating and improving the service for you, including generating strategy, captions, and edited media on your behalf. You are responsible for ensuring you hold the rights necessary to upload Your Content and to publish it to the third-party social platforms you connect.

Third-Party Platform Connections

The Site allows you to connect third-party social media accounts in order to schedule and publish content. Your use of those platforms remains governed by their own terms and policies. Brand Lab, LLC is not responsible for platform outages, API changes, rejected posts, or account actions taken by those platforms.

International Users

The Service is controlled, operated and administered by Brand Lab, LLC from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Content accessed through the Site in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Brand Lab, LLC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.

Liability Disclaimer

The information, software, products, and services included in or available through the Site may include inaccuracies or typographical errors. Brand Lab, LLC and/or its suppliers may make improvements and/or changes in the Site at any time. Brand Lab, LLC and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the Site for any purpose. All such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration conducted in Austin, Texas, pursuant to the rules of the American Arbitration Association, before a single arbitrator. Such arbitrator shall be selected by mutual agreement of the parties. The arbitrator’s decision shall be final and binding, and judgment may be entered thereon in any court having jurisdiction. Each party shall bear its own costs and fees unless the arbitrator determines otherwise.

Termination/Access Restriction

Brand Lab, LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas and you hereby consent to the exclusive jurisdiction and venue of courts in Austin, Texas in all disputes arising out of or relating to the use of the Site.

Changes to Terms

Brand Lab, LLC reserves the right, in its sole discretion, to change the Terms under which the Site is offered. The most current version of the Terms will supersede all previous versions. Brand Lab, LLC encourages you to periodically review the Terms to stay informed of our updates.

Privacy Policy

Effective: July 28, 2026. This Privacy Policy describes how Brand Lab, LLC collects, uses, and protects information collected through the Site.

Information We Collect

• Account information you provide when registering, such as your name and email address.
• Brand and content data you upload, including documents, media, brand colors, links, and generated content.
• Social platform tokens that you authorize so we can schedule and publish on your behalf.
• Usage and device data, such as pages visited and general technical information, collected through essential and analytics cookies.

How We Use Information

We use information to provide, maintain, and improve the service; to generate strategy, captions, and edited media on your behalf; to publish content to platforms you have connected; to respond to support requests; and to comply with legal obligations. We do not sell your personal information.

Cookies

We use cookies and similar technologies that are strictly necessary for the Site to function (such as authentication and session management), and optional cookies for analytics and preferences. Non-essential cookies are only set after you accept them in our cookie banner. You can change your choice at any time by clearing your browser storage for this site.

Data Retention and Deletion

We retain your data for as long as your account is active. You may request deletion of your account and associated data by contacting us; we will delete or anonymize it except where we are required to retain it by law.

Security

We use industry-standard safeguards, including encrypted transport, access controls, and row-level database security so that your brand data is only accessible to your account and the team members you invite. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to certain processing. Contact us to exercise these rights.

Contact Information

Brand Lab, LLC (dba Go, Linus!) welcomes your questions or comments regarding these Terms and this Privacy Policy. Email us at zorp@golinusgo.com.